User Activation on Web (Web Credential Activation / Web-Only user activation)

🎯 Overview

User Activation on Web is a process that allows enrolled REL-ID users to set up their authentication credentials through a web-based interface. Users who complete this process are also referred to as "web-only users" if they activate using the web portal without activating the REL-ID mobile application.


🏗️ Purpose and Scope

  • Credential Setup: Enables users to establish web-based authentication factors
  • Web-Only Support: Provides authentication capability without mobile app requirement
  • Self-Service: Users can complete activation independently through web interface
  • Integration Ready: Supports integration with enterprise systems and workflows

📋 User Categories

User TypeDescriptionMobile App StatusWeb Activation
REL-ID Mobile UserEnrolled and activated mobile app✅ Active✅ Can also use web
Web-Only UserActivated via web without mobile app❌ Not activated✅ Primary method
Hybrid UserUses both mobile and web credentials✅ Active✅ Additional option

🔄 Activation Prerequisites

  • User Enrollment: User must be enrolled in REL-ID system
  • Valid State: User must be in CREATED or RESET state
  • Authorization Token: Valid Proof of Authorization token required
  • System Configuration: Appropriate registration factors must be enabled


What’s Next