Update Email

🎯 Purpose

Allows users to change the email address used for receiving authentication codes during the login process. This ensures users can maintain access to email-based authentication even when their email address changes.

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📍 Access Requirements

• Edit Mode Active: Re-authentication must be completed
• Email Factor Present: User must have email OTP authentication configured
• Update Button Available: Email factor must show update capability in "Others" section

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🔄 Email Update Process

🎯 Initiation

• Location: Email authenticator in "Others" section with Auth Type: E-Mail
• Action Button: Click update/edit button (📝) for Email authentication
• Availability: Button only functional after re-authentication
• User Context: Clear indication this affects email OTP delivery

🖥️ Update Email Screen

• Screen Title: "Update Email" prominently displayed
• Current Email: May show masked current email address
• New Email Field: Input field for new email address
• Validation: Email format validation and domain checking
• Generate OTP Button: Trigger for sending verification code

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📊 Email Update Interface Elements

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🔐 Email Verification Process

📬 OTP Generation and Delivery

1. Email Entry: User enters new email address
2. Format Validation: System validates email format and domain
3. Generate OTP: User clicks "Generate OTP" button
4. Code Creation: System generates 6-digit verification code
5. Email Dispatch: Authentication code sent to new email address
6. User Notification: Confirmation that email has been sent

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✉️ Verification Email Characteristics

• Sender: REL-ID system email address
• Subject: Clear subject line indicating authentication code
• Content: 6-digit verification code prominently displayed
• Expiration: Code valid for limited time (typically 5-10 minutes)
• Security: Single-use code that expires after successful use

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🔄 Email Validation Flow

📝 Code Entry and Validation

1. Email Delivery: User receives email with 6-digit code
2. Code Retrieval: User opens email and locates authentication code
3. Code Entry: User enters code in "Validate Email Authentication Code" screen
4. System Validation: Code verified against generated value
5. Time Check: Validation ensures code used within expiration window
6. Success Processing: Valid code triggers email address update

🎯 Validation Screen Elements

• Screen Title: "Validate Email Authentication Code"
• Instruction Text: Clear guidance on where to find the code
• Code Input Field: 6-digit numeric input
• Resend Option: Link to request new code if needed
• Validate Button: Processes the entered code

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✅ Success Flow

🎉 Successful Email Update

1. Code Validation: Entered code matches and is within time limit
2. Email Update: New email address replaces old address in system
3. Success Screen: "Update Email - success screen" displayed
4. Confirmation: Clear message that email has been changed
5. Immediate Effect: New email address active for future OTP delivery

📱 Success Screen Features

• Success Icon: Visual confirmation of successful change
• Success Message: "Your email address has been successfully updated"
• New Email Display: Confirmation of updated email address
• Return Option: Link back to Sign In Options screen

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🔄 Email Update Flow Diagram

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🚨 Error Handling and Recovery

❌ Common Error Scenarios

🔄 Recovery Options

• Resend Code: New verification code sent to same email
• Email Correction: User can modify email address and retry
• Alternative Methods: Suggest other authentication factors if available
• Support Contact: Help desk information for persistent issues

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🎯 User Experience Considerations

📬 Email Delivery Guidance

• Check Spam: Instructions to check spam/junk folders
• Delivery Time: Expected delivery timeframe (usually 1-2 minutes)
• Email Provider: Works with all major email providers
• Multiple Attempts: Support for resending if initial email not received

🔒 Security Features

• Email Verification: Ensures user controls the new email address
• Time-Limited Codes: Prevents code reuse and reduces security risk
• Single-Use Codes: Each code can only be used once successfully
• Secure Delivery: Codes sent via encrypted email transmission

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⚠️ Important Considerations

🔄 Immediate Effect

• Instant Activation: New email address immediately active
• OTP Delivery: Future authentication codes sent to new email
• Old Email: Previous email address no longer receives codes
• No Delay: Change takes effect immediately upon validation

🛡️ Security Implications

• Access Control: User must control both old session and new email
• Verification Required: Prevents unauthorized email changes
• Audit Trail: Email changes logged for security monitoring
• Recovery Impact: May affect account recovery processes

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