User Onboarding Challenges

🧩 Overview

In the REL-ID platform, "challenges" are configurable steps defined in the Gateway Manager that determine the specific actions or verifications a user must complete during onboarding. These challenges are executed in a predefined sequence and are tailored to meet the security and identity requirements of the organization.

📦 Challenges for User Onboarding

Below is the list of challenges that can be configured for User Onboarding. Please check what challenges have been configured for your organization and implement the callbacks for handling them.

1. OTP by email and sms
2. SMS OTP
3. EmailOTP
4. Custom Challenge
5. Document Scan
6. Selfie Biometric
7. Confirm Selfie Biometric
8. KYC
9. Biometric Opt In

✅ Post-Onboarding Outcome

• When all configured challenges are completed successfully:
  • The user’s status transitions to: CREATED
  • A success message is returned from the Identity Adapter (configured by the admin)

💡 Notes for Developers

• The REL-ID SDK triggers events for each challenge; ensure listeners are in place.
• Configuration updates must be synchronized between the Gateway Manager and your app logic.