Step 2: Determine IDV Method

🎯 Purpose

Analyzes the user's profile and system configuration to determine which Identity Verification (IDV) methods are available and presents appropriate options to the user for identity confirmation.

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🔍 IDV Method Analysis Process

📊 Method Availability Assessment

The system evaluates each configured IDV method against the user's current situation and profile to determine what verification options are available.

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📋 Available IDV Methods

1️⃣ Access Code Validation

• Description: Validates user identity through OTP codes sent to registered channels
• Availability Conditions:
  • ✅ Step 1 was skipped (user successfully completed 1st factor authentication)
  • ✅ Access code channel is available (email or SMS registered)

2️⃣ Mobile Push Verification

• Description: Verifies identity through REL-ID mobile app push notification response
• Availability Conditions:
  • ✅ User has an active registered REL-ID device
  • ✅ System is configured to always require password as 1st factor
  • ✅ User was unable to successfully validate password as 1st factor

3️⃣ Security Q&A

• Description: Uses security questions and answers for identity verification
• Availability Conditions:
  • ✅ User has successfully set up Security Questions & Answers

4️⃣ Server-Side Biometric Authentication

• Description: Authenticates using server-stored biometric templates
• Availability Conditions:
  • ✅ User has server-side biometric template stored on profile

5️⃣ Web IDV

• Description: Complete web-based identity verification using document verification
• Availability Conditions:
  • ✅ KYC API is properly configured
  • ✅ Document comparison capability available
  • ✅ User data on file for comparison

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🔧 System Configuration Impact

⚙️ Administrator Control

System configuration determines which IDV methods are available for use:

• Configuration Location: allowed.idv.methods in Auth Server configuration
• Method Enable/Disable: Each IDV method can be individually enabled or disabled
• Deployment Flexibility: Organizations can customize available methods

📊 Configuration Examples

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🎯 Method Selection Logic

🤖 Automatic Selection Process

📱 User Selection Interface

When multiple methods are available, users see a selection screen:

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📊 Method Selection Scenarios

🎯 Single Method Available

🎯 Multiple Methods Available

🎯 No Methods Available

• Error Display: Clear error message explaining situation
• Support Contact: Contact information for customer support
• Alternative Options: Guidance for alternative assistance
• Administrative Escalation: Clear path for administrative assistance

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🖥️ Error Handling

🚨 No Available Methods

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🔍 Method Availability Examples

📊 User Profile Scenarios

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⚠️ Important Selection Notes

🔧 Prerequisites Critical

• Method availability depends entirely on user profile completeness
• System configuration can disable methods regardless of user profile
• Multiple verification methods provide user flexibility and system resilience
• Administrative oversight ensures appropriate security levels

🎯 User Experience Considerations

• Clear Method Descriptions: Each option clearly explained
• Security Information: Users understand security level of each method
• Progress Indication: Users know their position in recovery process
• Support Integration: Clear escalation path when methods unavailable

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